Frequently Asked Questions

Get answers to common questions about Color, Full Highlight and Haircut.

Appointments usually run 2.5–4 hours depending on hair length, density, and desired lift. A consultation and strand test are included. Complex color corrections or additional services may require extra time or a follow-up appointment for best results.

When performed by our stylists using professional color and bond-building treatments, risk is minimized. We assess hair condition, adjust formulas, and recommend Olaplex-like treatments and tailored home care to maintain strength and reduce cumulative damage over time.

Bring reference photos and avoid heavy styling products before your visit. Arrive with dry, unwashed hair if possible so scalp oils aid processing. Share recent color history during consultation to help your stylist plan formulas, timing, and any necessary pre-treatments.

Touch-ups and refreshes depend on growth and desired brightness: root color every 4–8 weeks, highlights every 8–12 weeks, and haircuts every 6–12 weeks. Your stylist will recommend a schedule based on hair growth, lifestyle, and color longevity, plus at-home maintenance tips.

Yes, many clients achieve a transformed look, but results depend on your starting level and desired shade. Lifting darker hair or covering heavy pigment may need staged sessions. We'll outline realistic goals, timing, and at-home care to protect hair during the transition.

We use professional-grade hair color and lighteners, bond-repair treatments, and salon-grade color-safe shampoos and conditioners. Your stylist may finish with smoothing serums, heat protectant, and recommended home-care products to extend vibrancy and strength between salon visits.